punjabSewa aims to establish an effective interface between Government to Citizen (G-C), maximize efficiency, transparency, accountability, objectivity, affordability, friendliness, convenience and accessibility for the overall benefit of citizens, business and the Government.
punjabSewa offers citizen services in a comprehensive manner. punjabSewa provides information, procedures and application forms for important and commonly sought services in all areas including transport, municipalities, pensions, revenue, certificates, licences, permissions, public distribution, industry, electricity and various developmental and financial schemes etc.
punjabSewa contains all information regarding citizen services like scope of service, department concerned, eligibility, procedure, relevant forms required (in downloadable form), check list of documents required to be attached with the forms, time schedule for providing service at each level, list of contact persons, grievance redressal system being adopted.
The objective of punjabSewa is to make information available to the citizens at grassroot level through Internet & Information Kiosks. The citizens will become aware about these services, their procedures and time schedule which will help them in quick and better access to information and avail service from the Government. Moreover, the Government want to serve the people in better manner resulting in the citizens satisfaction. punjabSewa will not only equip the citizens and Institutions to uplift the socio-economic condition of the State and Citizens but also educate the citizens about their rights and duties.

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